Refunds

If you are not completely satisfied with this course, return your certificate within 30 days from the date of purchase for a full refund.


Listed below are answers to the most frequently asked questions from our online learners.

Who is ALLEGRA Learning Solutions?

ALLEGRA Learning Solutions, LLC, was founded in 1994 by Cyndie Koopsen, RN, MBA, HNC and Caroline Young, MPH. ALLEGRA Learning Solutions provides print and online continuing professional education courses for health care professionals and has an extensive course development team of health care professionals, content experts, authors, editors, and instructional designers with experience in numerous health care specialties.

Who are the instructors?

All courses are written by ALLEGRA’s team of professional healthcare writers in collaboration with Cyndie Koopsen, RN, MBA, HNC and Caroline Young, MPH.


What is the difference between a certificate program and certification?

A certificate program is a specially designed compilation of courses that have been "bundled" together to provide a comprehensive overview of a particular topic.
Certification is a national designation that is usually achieved by taking a national certification examination in the specific subject matter or specialty area.


Why are certificate programs valuable?

Certificate programs distinguish you as a knowledgeable, skilled, and committed professional in the field of study. The certificate program enhances your professional marketability, builds your skills and competencies, fulfills continuing education requirements for many professionals, and develops an interdisciplinary perspective on the particular subjects in the program.


What is the difference between contact hours and CEUs?

A contact hour is a unit of measure that represents an hour of instruction.
A continuing education unit (CEU) represents ten contact hours of instruction.
Both a contact hour and a CEU represent participation in an organized educational experience under responsible sponsorship, capable direction, and qualified instruction.
While the two terms tend to be used interchangeably, this is actually incorrect. In the health care profession, the term contact hour(s) is the correct term for continuing education.


What is a passing score?

To successfully pass a course, you must pass the test at the end of the course with a score of 80% or better. You may take the test as many times as you need to achieve this goal and there are no additional fees to retake the test.




The site www.allegralearning.com is owned and administered by ALLEGRA Learning Solutions, LLC.

The content on this site and in these courses are intended to provide an overview of the specific topic and are not intended to be used as medical advice. The authors, publishers, and editors assume no responsibility for any actions taken because of the information contained on this site. While every effort has been to provide accurate, timely, reliable information, and the content has been developed by and in consultation with health care professionals, the field of health care is a dynamic one. As such, health care professionals may have opinions that differ from those presented in the content herein. As new research and new information becomes available, every effort is made to reflect those changes in the course content. However, the reader is encouraged to consult with specific practitioners, pharmaceutical references, and standard clinical references and recommendations regarding health care practices, treatments, and medication dosages.

Since medical practices and laws vary from state to state, any content on this site does not replace the advice of an experienced, licensed health care or medical practitioner.

Links to other web sites from this site are provided for your convenience and do not constitute or imply endorsement by ALLEGRA Learning Solutions, LLC of these sites, any products or services described on these sites, or any other material contained therein. The products and/or services, if any discussed on the ALLEGRA Learning Solutions, LLC web site are not intended to constitute offers to sell or solicitations in connection with any product or service.

We strongly recommended that you retain a copy of your continuing education Certificate of Completion provided upon completion of each course. This is your receipt and provides the proof required by state licensure boards that you have completed the necessary requirements to receive credit for the course.


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All rights reserved. No part of this site may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise, without written permission from the publisher. For information contact: ALLEGRA Learning Solutions, LLC. - 4809 Clairemont Sq. # 319 - San Diego, CA 92117-2706 760-231-9678 - FAX 760-231-9961

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